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Billing
Do I need a Paypal account to pay with Paypal?
Paypal is a payment gateway, and there are no requirements that you must setup a Paypal account to use Paypal to make payments.
How do I access my account?
Accessing your account is easy. On the website menu, click Client Area. In the Email Address field, enter the email you’ve used when signing up. In the Password field, enter the password you’ve created when signing up.
How do I add a contact to my account?
To add an account contact to your account, follow the instructions below. Login to the client portal. Hover over Account on the menu and click Manage Contacts.
How do I add a credit card to my account?
To add a credit card to your account, you’ll first need to be logged in. Once you’re logged in, follow the below instructions. Hover over Account within the client portal and click Credit Card.
How do I change my account password?
If you need to change your account’s password, follow the below instructions. Please note that you cannot change your password while logged in unless you know the current password.
How do I login to my account if I forgot my password?
If you don’t remember your password, you can reset it by performing the following actions. Click on either Client Area or Login within the client portal. Click Forgot your password?.
How do I pay my invoice?
There’re several ways you can view your invoice, but there’s only one way you can pay your invoice, and that’s through the invoice itself. The following areas of the client portal are where you can find your invoices.
How do I restrict IP access to my account?
It’s important to take account security seriously, so we have an included feature to help you limit logins to your chosen IP addresses. To restrict IP access to your account, follow these instructions.
How do I update my account information?
You may need to modify your account from time to time. To modify your account, follow the instructions below. First, make sure you’re logged in. When you’re logged in, proceed to the next step.
How do I upgrade my web hosting account?
To upgrade your shared hosting account, follow the instructions below. Login to your account. Under the Services menu, click the service you’d like to manage. On the new page, select the account you’d like to upgrade.
How long do I have to wait for my hosting to be activated?
Our hosting services are always provisioned instantly after payment is made and received. If we need to verify any information for fraud prevention purposes, activation can take…
I’m not from your country. Can I use your hosting?
Anyone interested in web hosting may subscribe to our services. The only conditions that we require are that you have a valid payment method, adhere to our Terms of Service and remain up to date with your payments.
Migration from Exchange to Cpanel
Step 1 – You need to setup “Split domains” for your email to do this you will need to contact your old host. This will allow you to migrate clients on a per mailbox basis without…
Partnering with CloudFlare!
How CloudFlare increases speed and security of your site This is a guest post written and contributed by CloudFlare. CloudFlare makes it easy for any site to be as fast and secure as the Internet giants.
What are account contacts?
An account contact is anyone you add to your existing account to help you manage your product(s), service(s), billing, and / or support tickets.
What is considered abusive?
Using our services requires that you abide by our abuse policies, and failure to comply may result in immediate termination of all services under your account.
When are my invoice payments due?
In most cases, your invoices may be generated earlier than the due date. They are still not due until the due date listed on the invoice.
Where can I find a copy of all my invoices?
All of your invoices can be accessed through your account’s invoice page. Finding this is easy. First, make sure you’re logged into the client portal. Hover over Account and click Invoices.
Where is my account information?
If you’ve just registered / subscribed to our services and haven’t received any email notifications, check your junk mail / spam folder.